Contact

Talk to a human.

Customer support, originator partnerships, security disclosures — the right team will pick this up. Response times are normally within one business day.

General support

support@northvault.example.com

Originators & partnerships

partners@northvault.example.com

Security disclosures

security@northvault.example.com

In-app

Sign in and open Help to file a ticket attached to your account.

We never ask for private keys, seed phrases, or 2FA codes via email.