Currently not accepting new users.The waitlist is open — sign up to be notified when onboarding reopens.

Contact

Talk to a human.

Customer support, strategy partner and venue inquiries, security disclosures — the right team will pick this up. Response times are normally within one business day.

General support

support@northvault.xyz

Strategy partners & venues

partners@northvault.xyz

Security disclosures

security@northvault.xyz

In-app

Sign in and open Help to file a ticket attached to your account.

We never ask for private keys, seed phrases, or 2FA codes via email.